Chris and Gillie,
The family and I returned to Kuwait safely…and I am just back from Istanbul –
My email serves as a huge thank you to you, your family and staff. The weekend was sensational, yes a great family get together was enjoyed by all made all the more enjoyable as your beautiful house, grounds and hospitality were of the highest order.
I have to congratulate you, the service levels were exemplary, rooms, venue and location added to the overall experience, which I can assure you was heartfelt throughout the immediate family and guests.
As a customer centric individual myself, I was left feeling totally welcomed and spoilt, nothing too much trouble and all with a warm and jovial smile.
In summary, the perfect family weekend in the most perfect setting with the best hosts I’ve ever experienced.
Your business template is 2nd to none, going the extra mile is easy to say but not always delivered – Chris you certainly delivered, well done and thank you to all involved.
Let’s keep in touch, we hope to reunite sometime in the future.
In the meantime, have a great day.
M, G, E & J

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